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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharges (USD)
Remote Area Delivery 26.00 USD
Remote Area Pickup 26.00 USD
Biological Substances (UN3373) No charge
Oversize Piece 91.20 USD
Non-Stackable Pallet 171.00 USD
Address Correction 13.00 USD
Elevated Risk 22.40 USD
Restricted Destination 33.60 USD
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharges (USD)
Remote Area Delivery 11.70 USD
Oversize Piece 45.60 USD
Non-Stackable Pallet 91.20 USD
Address Correction 6.50 USD
Valid from January 1, 2019

Should you have any questions on surcharges please contact usContact Us.