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Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

Alternatively, contact us by telephone on: +251 11 6621600, +251 91 1510993 or +251 91 1510994

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(eg: +1 800 225 5345 for US)

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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
DHL Express conducts business for Ethiopia in the following location.

DHL Express Ethiopia

DHL Express Ethiopia
Slip Road, on the Ring Road
Between Megenagna to Imperial Hotel
Addis Ababa

Opening Hours
Mon-Sat 08:00-18:00
Sun 10:00-14:00
Holidays Closed
Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest locationExternal Link / New Window.

Holiday Hours 2019

DHL Express will be closed and all services will not be available on the following holidays:

Ethiopian Good Friday26-Apr-19Friday
Ethiopian Easter Sunday28-Apr-19Sunday
International Labour Day1-May-19Wednesday
Freedom Day5-May-19Sunday
Derg Downfall Day28-May-19Tuesday
Eid Ul Fitr5-Jun-19Wednesday
Eid Al-Adha12-Aug-19Monday
Ethiopian New Year12-Sep-19Thursday
The Prophets Birthday10-Nov-19Sunday

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